top of page

Privacy Policy

Effective Date: April 6, 2016
Last Updated: November 27, 2024

Welcome to The Travel Morena! We are a travel agency based in Delaware, USA, providing travel services nationwide. We also offer merchandise and travel-related programs through our website (thetravelmorena.com). Protecting your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information when you use our website or services.

1. What Information Do We Collect?

We collect two types of information:

a. Personal Information You Provide

When you interact with us (e.g., making a booking, purchasing merchandise, or signing up for programs), we may collect:

  • Contact Information: Name, email address, and phone number.

  • Payment Details: Credit/debit card information or payment platform details (processed securely).

  • Travel Preferences: Details about your trips, including dates, destinations, and special requests.

b. Automatically Collected Information

When you visit our website, we automatically collect:

  • Device Details: Your IP address, browser type, and device information.

  • Website Activity: Pages you visit, time spent on the site, and actions like purchases or form submissions.

c. Cookies

Cookies are small text files stored on your device. They help improve your experience by remembering your preferences and tracking website performance. For more details, refer to our Cookie Policy.

2. How Do We Use Your Information?

We use your information to:

  • Process Transactions: Confirm and manage travel bookings, merchandise orders, and program enrollments.

  • Provide Updates: Send you booking confirmations, shipping updates, or program schedules.

  • Improve Your Experience: Customize website content based on your preferences.

  • Marketing and Promotions: Share news, offers, and travel tips if you’ve opted in to receive them.

  • Legal Compliance: Fulfill obligations like fraud prevention and complying with legal requirements.

3. Do We Share Your Information?

We do not sell your personal information. However, we may share it with trusted partners:

  • Service Providers: Payment processors, shipping companies, and travel suppliers (e.g., airlines, hotels) to fulfill your requests.

  • Marketing Tools: Platforms like email services or analytics tools to improve our outreach.

  • Legal Obligations: Authorities if required to comply with laws or prevent fraud.

All third-party partners must protect your data and use it only for agreed purposes.

4. What Are Your Rights?

We respect your privacy and offer you control over your data:

a. Access and Updates

You can request a copy of your personal data or ask us to correct inaccurate details.

b. Opt-Out of Marketing

You can unsubscribe from promotional emails anytime using the link in the email or by contacting us.

c. Request Deletion

You can ask us to delete your data unless we need it for legal or transactional purposes.

d. California and EU Residents

  • California residents can request details about how we handle their data (CCPA).

  • EU residents can exercise GDPR rights, such as withdrawing consent or limiting data use.

To exercise these rights, email us at agent@thetravelmorena.com.

5. How Do We Protect Your Information?

We use secure systems to protect your information, including:

  • Encryption: Protecting payment details and personal data.

  • Secure Servers: Hosting your information on protected systems.

  • Access Controls: Limiting access to authorized personnel only.

While we strive for top-notch security, no system is entirely foolproof. Please take precautions when sharing sensitive information online.

6. How Long Do We Keep Your Data?

We retain your information only as long as necessary to:

  • Provide services and fulfill purchases.

  • Meet legal and regulatory obligations.

Once your data is no longer needed, we securely delete or anonymize it.

7. Cookies and Tracking Technologies

Cookies improve your browsing experience by:

  • Remembering your preferences (e.g., language, travel selections).

  • Tracking site performance and usage.

  • Delivering relevant advertisements.

You can manage cookies in your browser settings. For more details, check our Cookie Policy.

8. Links to Other Websites

Our website may link to external sites, like travel suppliers or merchandise providers. We are not responsible for their privacy practices. Always review the privacy policies of third-party sites before sharing your information.

9. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from children. If we learn we’ve collected such information, we will delete it.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in our business or legal requirements. We’ll notify you of major updates by email or on our website. The "Last Updated" date at the top reflects the latest changes.

11. Contact Us

For questions about this Privacy Policy or your data:

By using our website, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.

​

bottom of page